Privacy Policy

Last Updated: October 11, 2025

This Privacy Policy describes how HiTechkart (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hitechkart.com (the “Site”).

For the purposes of this policy, “you” and “your” refers to you as the user of the Site. By using our Site, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

We collect information in a few different ways to provide and improve our services.

• Information You Provide Directly: When you make a purchase, create an account, or contact us, you provide us with personal information, including:
  • Your Name
  • Billing and Shipping Address
  • Email Address
  • Phone Number
• Information We Collect Automatically: When you browse the Site, we automatically collect certain information about your device and interaction with our Site, including:
  • Your IP Address
  • Browser Type and Operating System
  • Pages You View and Links You Click on the Site

2. How We Use Your Information

We use the information we collect for several purposes:

• To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
• To Communicate With You: To respond to your inquiries, provide customer support, and send you updates about your order.
• For Marketing Purposes: With your explicit permission, we may send you emails about our new products, special offers, and other updates. You can unsubscribe from these communications at any time.
• To Improve Our Website: We use information about how you browse our site to improve its layout, functionality, and user experience.

3. Disclosure of Information

We value your privacy. We may disclose your personal information only in the following limited circumstances:

• If we are required by law to do so (e.g., in response to a court order).
• To service providers who perform services on our behalf, such as payment processors and shipping companies. These providers are given only the information necessary to perform their services and are contractually obligated to protect your data.
• If you violate our Terms & Conditions.

4. Payment Processing

We use secure third-party payment gateways to process your purchases. When you provide your payment information, it is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Your credit card data is not stored on our servers after the transaction is complete. All payment gateways we use adhere to the standards set by the PCI Security Standards Council.

5. Data Security

To protect your personal information, we take reasonable precautions and follow industry best practices. Our website uses Secure Sockets Layer (SSL) technology to encrypt the connection, ensuring your data is not inappropriately lost, misused, accessed, or disclosed.

6. Cookies

Cookies are small text files that are stored on your device when you visit a website. We use cookies to:

• Keep track of items in your shopping cart.
• Understand how our customers use the site to improve our services.
• Provide a better user experience.

You can control and manage cookies through your web browser’s settings. Please note that removing or blocking cookies may impact your user experience and parts of our site may no longer be fully accessible.

7. Your Rights & Withdrawing Consent

You have the right to access, correct, or request the deletion of your personal information. If you wish to withdraw your consent for us to contact you or for the continued use of your information, you may do so at any time by contacting us at the email or address below.

8. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes will take effect immediately upon their posting on the website.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• By Email: admin@hitechkart.com
• By Phone: +91 9372570838
• By Mail: HiTechKart 6Th Floor, Office Number 9, Naaz Cinema Building, Dr Dadasaheb Bhadkamkar Marg, Girgaon, Landmark: Naaz Cinema Compound Girgaum, Maharashtra Mumbai – 400004.